What to do when my client calls me when they are sick / injured
Already consulted a family doctor, and will visit a designated specialist by him/herself
Pre-Approval & Letter of Guarantee application
On the day of treatment / surgery
Submit claim application for my client
Claims reimbursement arrangement
Other Non-Network Specialists

On the day of consultation

Reminder 備忘

Remind client to bring his/her ID card
Client is responsible for the consultation fee
‍(*Client with CEO series coverage can submit theirconsultation fee reciepet along with the claim application form after discharge/ post surgery)
Doctor must complete the “MEDICAL EXPENSE PRE-APPROVAL FORM” for client to submit a Pre-Approval request
Financial planners can submit “MEDICAL EXPENSE PRE-APPROVAL FORM” for clients through

Reminder

Next

Pre-Approval & Credit Facility Services