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What to do when my client calls me when they are sick / injured
It was an emergency , and already received treatment
I want to submit eClaims for my client
Submit claim application for my client
Claims reimbursement arrangement
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AIA Network Doctor
Already consulted a family doctor, but no designated specialist has been selected
Arrange an appointment with a panel doctor for my client
Benefit Calculator
On the day of consultation
Pre-Approval & Letter of Guarantee application
On the day of treatment / surgery
Submit claim application for my client
Claims reimbursement arrangment
Other Non-Network Specialists
Already consulted a family doctor, and will visit a designated specialist by him/herself
On the day of consultation
Pre-Approval & Letter of Guarantee application
Benefit Calculator
On the day of treatment / surgery
Submit claim application for my client
Claims reimbursement arrangement
It was an emergency
It was an emergency , and already received treatment
eClaims
Submit claim application for my client
Claims reimbursement arrangement
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What to do when my client calls me when they are sick?
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The Journey
流程
It was an emergency
It was an emergency , and already received treatment
Dialogue
Dialogue
對話
Client
I was in emergency condition last night and was send to the hospital.
I hope everything is alright. Let me quickly submit a claim application for your medical fees.
AIA Financial Planner
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Submit eClaims for my client
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Submit claim application for my client
