What to do when my client calls me when they are sick / injured
Already consulted a family doctor, but no designated specialist has been selected
Arrange an appointment with a panel doctor for my client
On the day of consultation
Pre-Approval & Letter of Guarantee application
On the day of treatment / surgery
Submit claim application for my client
Claims reimbursement arrangement
AIA Network Doctor

On the day of treatment / surgery

Reminder 備忘

Present ID card for identity checking
If Letter of Guarantee service has been approved. Insured needs to sign all required claims document upon discharging from the hospital/clinic. Hospital / clinic will submit those document to AIA for handling.
If client decided to pay and file claim, I can help submit claim form.

Reminder

Next

Submit claim application for my client