What to do when my client calls me when they are sick / injured
Already consulted a family doctor, and will visit a designated specialist by him/herself
Pre-Approval & Letter of Guarantee application
On the day of treatment / surgery
Submit claim application for my client
Claims reimbursement arrangement
Other Non-Network Specialists

Already consulted a family doctor, and willvisit a designated specialist by him/herself

Dialogue

Dialogue 對話

Client
I have already visited a familydoctor and planning to look for a specialist by myself
Let me check if your selecteddoctor is one of our panel doctors. If yes, I can help you make an appointment and enjoy a better medical servicecoverages as well.
AIA Financial Planner
If confirmed selected doctor is AIA Panel Doctor
Follow “Arrange an appointment with a panel doctor for myclient
if confirmed selected doctor is not AIA Panel Doctor not AIA Panel Doctor
It shows that your selected doctorisn’t one of our panel doctors. However, if your doctor suggested any furthermedical treatment, you may invite the doctor to fll out the” Pre-Approval”application form, I will submit to AIA for an budget estiamtion on thesuggested medical fee quotation. If hospital admission is needed, we can alsoapply for “ Letter of Gaurantee” service too.
AIA Financial Planner
Download “MEDICAL EXPENSE PRE-APPROVAL FORM”
Next

On the day of consultation

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Benefit Calculator