What to do when my client calls me when they are sick / injured
Already consulted a family doctor, but no designated specialist has been selected
Arrange an appointment with a panel doctor for my client
On the day of consultation
Pre-Approval & Letter of Guarantee application
On the day of treatment / surgery
Submit claim application for my client
Claims reimbursement arrangement
AIA Network Doctor

On the day of consultation

Reminder 備忘

Remind client to bring his/her eCard and ID card
Panel doctor will evaluate patient and offer solutions. If any extensive treatments are required, panel doctor will submit a Pre-Approval request to AIA in advance.
Credit Facility Service is available
(Excluding coverages: HS25 , HS37.5, HS60, HS70)

Reminder

Next

Pre-Approval & Credit Facility Services application